Privacy Policy

Introduction

GoReplay LLC ("GoReplay LLC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our products.

Our products, Probe and Visor, are on-premise software solutions that run entirely on your infrastructure. We do not operate cloud services, which means your code and data never leave your systems.

On-Premise Software

Our software products are designed with privacy at their core:

• Local execution: Probe and Visor run entirely on your own infrastructure, whether that's your local machine, private servers, or internal cloud environment.
• No data transmission: Our software does not send your code, queries, or any operational data to our servers.
• No telemetry: We do not collect usage analytics, crash reports, or any telemetry from our software unless you explicitly configure it to do so.
• Your control: You maintain complete control over all data processed by our software.

Website Data Collection

When you visit our website (probelabs.com), we may collect:

• Analytics data: We use privacy-focused analytics to understand how visitors use our website. This may include pages visited, time spent, and general geographic region. We do not track individual users across websites.
• Cookies: We use essential cookies for website functionality. We do not use advertising or tracking cookies.
• Log data: Our web servers automatically collect standard log information including IP addresses, browser type, and referring pages for security and operational purposes.

Contact and Communication

When you contact us via email or contact forms:

• Contact information: We collect your name and email address to respond to your inquiries.
• Communication content: We retain correspondence to provide support and improve our services.
• Marketing: We only send marketing communications if you explicitly opt in. You can unsubscribe at any time.

We do not sell, rent, or share your contact information with third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect the information we collect:

• Encrypted connections (HTTPS) for all website traffic
• Secure email communications
• Limited access to personal data on a need-to-know basis
• Regular security reviews of our practices

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data.
• Opt-out: Unsubscribe from marketing communications at any time.
• Data portability: Request your data in a portable format.

To exercise any of these rights, please contact us at the email address below.

Third-Party Services

Our website may use the following third-party services:

• Website hosting and content delivery
• Privacy-focused analytics
• Email communication services

These services process data according to their own privacy policies and are selected for their commitment to data protection.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: